FOIL Toolkit

Write a FOIL request or appeal

Answer a few plain questions and get a finished letter you can paste into an email or download. It all happens in your browser. Nothing you type is sent to us or stored anywhere.

5 business daysfor the agency to answer or acknowledge your request
20 business daysthe normal outer limit once they acknowledge it
30 daysyour window to appeal a denial
10 business daysfor the agency to decide your appeal

How a FOIL request works, step by step

The Freedom of Information Law (Public Officers Law, Article 6) says government records are public unless the agency can show a specific reason to withhold them. Here is how to use it.

1

Find the right person

Every agency covered by FOIL, from state departments down to villages, school districts, fire districts and public authorities, has to name a Records Access Officer and post how to reach that person. Look for "FOIL" or "Records Access" on the agency's website. For a town or village it is usually the clerk. For a school district it is often the district clerk. State agencies have dedicated FOIL units. If you cannot find it, call the main number and ask who handles FOIL requests.

Sending your request to a board member, the mayor's office or a general inbox does not reliably start the clock. Send it to the Records Access Officer.

2

Decide what you actually want

FOIL gives you records that already exist. It does not require anyone to answer questions, explain a decision or compile something new. Before you write, check whether the record is already posted: minutes, budgets, contracts, audits and resolutions often are. Then describe the record the way the agency would file it: the type of document, the office that holds it and a date range.

Works: "All emails between the Mayor and representatives of Acme Development about the Main Street project, January 1 through June 30, 2026." Does not work: "Everything about Main Street."

3

Send it and keep a copy

Email is fine. An agency that uses email has to accept FOIL requests by email and, if you ask, answer by email (§89(3)(b)). Put "FOIL Request" in the subject line. Save the sent message and write down the date. The deadlines run from the day the agency receives it. You do not have to say why you want the records, and the agency is not supposed to ask.

4

Know what happens next

Within five business days the agency must do one of three things: give you the records, deny in writing, or acknowledge receipt and give an approximate date, within 20 business days, when it will grant or deny the request. If it needs more than 20 business days, it has to explain why in writing and give a date certain that is reasonable under the circumstances (§89(3)(a)).

Silence past five business days counts as a denial you can appeal. So does an acknowledgment that keeps getting pushed back without a reason and a firm date (§89(4)(a)).

5

If they deny or stall, appeal in writing

You have 30 days from a denial to appeal to the head of the agency or whoever it designates to decide appeals. A written denial has to tell you who that is. The agency must decide within ten business days and must send a copy of your appeal and its decision to the Committee on Open Government in Albany. If the appeal is denied or ignored, the next step is an Article 78 proceeding in State Supreme Court, which has to be started within four months. Courts can award attorney fees when you substantially win and the agency either had no reasonable basis for withholding the records or missed its deadlines (§89(4)(c)).

Most denials are written by a clerk. The appeal is usually the first time someone with legal training looks at the request. Appeal.

Do's and don'ts

What we have learned from years of filing requests and reading the denials that come back.

Do

  • Describe records, not questions. "The contract with X" gets a document. "Why did you hire X?" gets nothing.
  • Give a date range and the office that holds the record. It makes the request "reasonably described," which is the legal standard, and it takes away the easiest excuse.
  • Ask for electronic copies in the format the agency keeps. Agencies must provide records in the format you ask for if they can reasonably do so.
  • Keep a dated copy of everything you send and everything they send back. Your appeal, and any court case, is built on those dates.
  • Count the business days and write the deadlines down. Use the calculator below.
  • Cite the section when you appeal. A letter that quotes §89(4)(a) gets read differently than one that does not.
  • Break big requests into pieces so a delay on one part does not hold up the rest.

Don't

  • Don't explain why you want the records. You are not required to, and it gives the agency something to argue about. (One exception: for lists of names and addresses the agency can ask you to certify they will not be used for fundraising or commercial purposes.)
  • Don't ask the agency to compile, analyze or create something it does not already have. That is a legitimate reason to say no.
  • Don't accept "come in and inspect" when you asked for emailed copies of records that exist electronically.
  • Don't pay for search time on paper records. The agency can charge 25 cents a page for photocopies and the actual cost of reproduction for other formats. It cannot bill you for the time it takes to find a paper file.
  • Don't let a 20-business-day acknowledgment turn into an open-ended wait. When the promised date passes, appeal.
  • Don't stop after the first no. Denials are cheap to write and rarely reviewed unless you push back.

Write your letter

Pick the situation, fill in the blanks, and the letter updates as you type. Copy it into an email, or download it as a Word or PDF file if you plan to mail or hand-deliver it.

Who you are writing to
Leave blank and the letter is addressed to "Records Access Officer."
The denial letter should name this person. If it did not, address it to the head of the agency.
What you are asking for
Type of document, who holds it, what it is about. One request per paragraph if you want several things.
The letter will ask the agency to check with you before spending more than this.
Your original request
The denial
Optional. Search opinions at opengovernment.ny.gov and attach a matching one to your appeal.
What happened, or didn't
Options
About you
Highlighted blanks still need filling.
Subject
This is not legal advice. The letters and the information on this page are general guidance from a nonprofit coalition, not advice about your situation, and using them does not create an attorney-client relationship with anyone. Deadlines and exemptions depend on facts we do not know. If records matter enough to go to court over, talk to a lawyer.

Deadline calculator

FOIL counts business days: Monday through Friday, skipping New York State holidays. Enter a date and the calculator does the counting. Local governments sometimes observe a slightly different holiday list, so treat the result as a day or so of margin, not a court filing deadline.

I sent a request

 Initial response or acknowledgment due
5 business days after receipt, §89(3)(a)
 Normal outer limit for the records
20 business days after the acknowledgment, if they need the extra time

I was denied

 Last day to appeal
30 calendar days, §89(4)(a)

I appealed

 Appeal decision due
10 business days after receipt, §89(4)(a)
 Last day to start an Article 78 proceeding
4 months from the appeal denial (or from the date the decision was due)

After the appeal

Ask the Committee on Open Government

The state's Committee on Open Government issues written advisory opinions on FOIL disputes, free of charge, and has thousands of them online. An opinion is not binding, but agencies and judges pay attention to them. Search the archive for your situation and attach the closest match to your appeal, or write to the Committee and ask for one.

opengovernment.ny.gov →

Go to court, or tell us

An Article 78 proceeding asks a State Supreme Court judge to order the agency to release the records. You can file one yourself, though a lawyer helps, and the law now lets the court make the agency pay your attorney fees in many cases. The Coalition tracks these cases and sometimes supports them. If an agency has stonewalled you, we want to hear about it.

Contact the Coalition →

About this tool. The letter is built inside your browser. Nothing you type is sent to the Coalition or to anyone else, and nothing is saved when you close the page. The templates are adapted from the Committee on Open Government's sample letters and updated for how requests are actually filed today.

Not legal advice. The New York Coalition for Open Government is a nonprofit advocacy group, not a law firm. Everything on this page is general information. It is not legal advice for your situation and does not create an attorney-client relationship.

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