Should we even bother filing a 311 complaint?
The city agency overseeing the 311 system has again been caught flouting government transparency standards — this time stalling the release of emails that Streetsblog requested following an investigation into ignored 311 service requests.
Government watchdogs are raising new alarms.
“An agency repeatedly issuing itself extensions to respond to Freedom of Information Law requests is inconsistent with FOIL’s purpose,” said Heather Murray, an attorney with the Cornell Law School First Amendment Clinic who represents Streetsblog. “Endless delays are tantamount to a denial, and the lack of responsiveness from the Office of Technology and Innovation here only serves to keep important information from the public and thereby erode the public’s trust in its government.”
